Terms and Conditions

1. Introduction

Welcome to Melini.in.

Melini.in is an independent wellness education and referral platform operated by Nourished Living LLP.

Our purpose is to educate consumers about natural wellness, nutrition, lifestyle practices and dōTERRA® products. We provide educational content and product recommendations to help you make informed purchasing decisions.

Melini does not sell products directly. When you decide to purchase a product featured on this website, you will be redirected to the official dōTERRA India purchasing platform where your order will be completed directly with dōTERRA.

By using this website, you agree to these Terms and Conditions.

2. About Melini

• Website Operator: Nourished Living LLP
• LLPIN: ACU-9099
• Registered Office: Plot C-20, G Block, Near MCA, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India
• Phone: +91 96199 80808
• Email: info@melini.in
• Website: melini.in

3. Independent Relationship

• Melini.in is independently owned and operated by Nourished Living LLP.
• Melini operates as an Independent Wellness Advocate of dōTERRA.
• Melini is not owned, managed or controlled by dōTERRA.
• Any educational information, recommendations, recipes, articles, wellness programs or opinions published on this website are provided independently by Melini unless otherwise stated.
• References to dōTERRA products are made for educational purposes and to assist visitors in understanding available products and wellness solutions.

4. How Purchases Work

Melini does not sell products directly.

When you click a product or proceed to purchase, you will be transferred to the official dōTERRA India ordering platform. Your purchase contract is formed directly between you and dōTERRA.

dōTERRA is solely responsible for:

• accepting your order
• processing your payment
• collecting applicable GST
• issuing tax invoices
• shipping your products
• delivery
• order fulfilment
• returns
• refunds
• exchanges
• product warranties
• customer support relating to your purchase

Melini does not:

• process payments
• collect GST
• issue invoices
• ship products
• manage returns
• provide refunds
• replace products
• provide warranty services

5. Product Information

• Melini aims to provide accurate and up-to-date product information.
• Product descriptions, ingredients, availability, pricing and promotions are subject to change without notice by dōTERRA.
• Although every effort is made to ensure accuracy, Melini cannot guarantee that all product information is free from error.
• The official product information published by dōTERRA should always be regarded as the most current information.

6. Pricing

• Any prices displayed on Melini are intended as a guide only.
• Final pricing, taxes, promotions, shipping charges and availability are determined by dōTERRA during checkout.
• Melini accepts no responsibility for changes in pricing or promotions made by dōTERRA.

7. Orders

Melini does not accept orders. All orders are accepted directly by dōTERRA.

Questions relating to:

• order confirmation
• payment
• invoices
• delivery
• returns
• refunds
• product replacement

should be directed to dōTERRA Customer Service.

Melini is happy to assist customers by directing them to the appropriate dōTERRA support channels where required.

8. Shipping

• All shipping services are managed by dōTERRA.
• Shipping methods, delivery estimates, freight charges and tracking information are determined by dōTERRA and may vary depending on location.
• Melini has no control over shipping times or courier services.

9. Returns and Refunds

• Returns, refunds and exchanges are governed by the official dōTERRA India Return Policy.
• Any request relating to returns or refunds should be submitted directly to dōTERRA.
• Melini does not process refunds or returned goods.

10. Health Disclaimer

The information published on Melini.in is intended for educational purposes only.

Nothing contained on this website should be interpreted as medical advice, diagnosis or treatment.

The products featured on this website are not intended to diagnose, treat, cure or prevent any disease.

Always read product labels before use.

Consult your healthcare professional before using essential oils or dietary supplements if you:

• are pregnant
• are breastfeeding
• have a medical condition
• take prescription medication
• intend to use products with children

Individual results may vary.

11. Wellness Information

Melini publishes articles, recipes, educational programs, videos and wellness resources to support healthy lifestyle choices.

These materials are intended to provide general educational information only.

They should not replace professional medical advice.

12. Intellectual Property

Unless otherwise stated, all content on Melini.in is the intellectual property of Nourished Living LLP.

This includes:

• articles
• recipes
• photographs
• graphics
• educational materials
• videos
• downloadable resources
• logos created by Melini

No content may be copied, reproduced or distributed without prior written permission.

Registered trademarks remain the property of their respective owners.

13. Acceptable Use

Users agree not to:

• misuse the website
• interfere with website security
• upload malicious software
• reproduce content without permission
• attempt unauthorized access to any part of the website

Melini reserves the right to restrict access where misuse is identified.

14. Third-Party Websites

• Melini may contain links to third-party websites, including dōTERRA.
• These websites operate independently.
• Melini is not responsible for the content, privacy practices or services provided by third-party websites.

15. Limitation of Liability

To the maximum extent permitted by law, Melini shall not be liable for any indirect, incidental, consequential or special damages arising from:

• use of this website
• reliance on educational information
• interruptions to website availability
• third-party websites
• purchases made directly through dōTERRA

Nothing in these Terms excludes any liability that cannot legally be excluded under applicable law.

16. Privacy Policy

Melini respects your privacy.

We collect only the information necessary to operate our website and respond to enquiries.

Information may include:

• name
• email address
• telephone number
• messages submitted through contact forms
• newsletter subscriptions
• website analytics
• cookie preferences
• Google Sign-In information (where used)

Payment information is never collected or stored by Melini.

Payment information is collected directly by dōTERRA during checkout.

Melini does not receive or store your payment card details.

We do not sell your personal information.

Personal information is handled in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

17. Cookies

Melini uses cookies to:

• improve website performance
• remember preferences
• analyse website traffic
• improve user experience

You may manage cookie preferences through your browser settings or the cookie banner displayed on the website.

18. Google Sign-In

Where Google Sign-In is offered, Melini receives only the information necessary to authenticate your account, including your name and email address.

Melini does not access Gmail, Google Drive, Google Calendar or any other Google services.

Google user data is never sold or used for advertising.

19. Complaints

Website-related complaints may be directed to info@melini.in.

Melini aims to acknowledge complaints within two business days and respond as soon as reasonably practicable.

Complaints relating to product quality, shipping, invoices, payments or returns should be directed to dōTERRA Customer Service.

20. Governing Law

These Terms and Conditions are governed by the laws of the Republic of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra, unless otherwise required by applicable law.

21. Changes to These Terms

Melini may update these Terms and Conditions from time to time.

The latest version will always be published on this website together with the effective date.

Continued use of the website constitutes acceptance of the updated Terms.